CSSA member profile

LCC Support Services is a quality driven Cleaning and Support Services provider with an innovative approach to operating in today's working environment. Based on the perimeter of London, LCC has a network of regional offices covering Central and Southern England and are currently the proud holders of the prestigious Golden Service Award for the Best Kept Premises. With multi-milion pound contract awards with HSBC and most recently Lloyds TSB, LCC have achieved what many regard to be the Holy Grail of the Service Industry by combining corporate capabilities, systems and processes, such as it's ground breaking open book reporting system with the level of customer focus usually only achieved by smaller local companies. Much of this success is attributable to the drive and ambition of Managing Director Bob Vincent who has ensured that the principles of business excellence, entrepreneurship and innovation have been at the heart of the company's decision making. "Success in today's world depends totally on having a focus on your customers' needs," says Bob Vincent, Managing Director of LCC Support Services. "We are a progressive corporate concern that's continuing to expand through both meeting the needs of existing customers and in winning new business." "We operate a qulaity-driven innovative approach to support services that's totally appreciated by our customers. We listen to our customers and provide them with what they want - and more."